Loss Recovery Insurance

This product has been developed to provide you with your own dedicated claims professional, who will be quickly on site following a loss and will be working exclusively on your behalf.

In the event of a large claim your insurer will appoint a loss adjuster to investigate the claim on their behalf. A loss adjuster is a claims professional and although independent, will have to work to a very specific brief provided to them by your insurer. Due to time and money constraints imposed by insurers, adjusters often have very limited resources, which in practice means that it will be left with you to collate all the relevant information required to prove your claim. Quite simply, they are not paid by your insurer to assist you in making the claim, but are there to identify if cover applies and to determine the limit of the insurer's liability.

Although you may already employ a broker who may assist you during this process they do not have the expertise to deal with all aspects of settling a large and complex claim. Rather like your GP, your broker can tell you what is wrong and what needs doing, but sometimes you need to be referred to a specialist to help cure the problem.

If you suffer a large loss -

As your broker we will ensure that your claim is reported and endeavour to ensure that your insurer progresses the claim quickly and properly on your behalf.

The benefits of loss recovery insurance would mean you are provided with your very own claims project manager, who will oversee all aspects of the claims process, sourcing the appropriate contractors/specialist suppliers, as well as having the expertise to argue quantum/reinstatement values with insurers.

This will ensure that any claim is dealt with in the most efficient way possible, minimising disruption to your business, and also ensuring that settlement is obtained at the most favourable terms possible.

So in summary, the product has been developed to provide you with:

• A claims professional who will be with you on site within 24 hours of reporting a claim.
• Your own claims experts working on your behalf, rather than your insurer's loss adjusters who are there to protect your insurer's exposure.
• They will produce an inventory of loss and present the claim to insurers, as well as manage all claim meetings and correspondence with your insurers.
• An expert who is able to argue quantum with surveyors and valuers on your behalf, ensuring that your claim is settled at the most favourable terms possible.
• This will not only save you money, time and inconvenience but also help ensure your business's rapid return to trading.
• Management of the full claims process on your behalf which frees up your time to concentrate on your business.

We are totally committed to ensuring that your claims are dealt with in the most efficient manner and would strongly recommend Loss Recovery Insurance. Further demonstrating that we are: -

Working with you, for you